We love supplying our products just as much as we love our customers.
That’s why we take pride in the quality of the products we sell.
We will offer you a 30-day money-back guarantee from the time you receive your order if the product you have purchased has been damaged in transit or has a defect. It’s that simple.
Please email us at email@example.com and include as many details as possible about the concern with the product, including images of the damage/defect. We will get back to you within 3 business days to resolve the issue.
It is difficult to accept a return for change of mind. We are sure you understand the reasons for this, based on hygiene. The decision to offer a change of mind exchange or refund will be made at our discretion.
Thank you for shopping with Kwench Australia.